HOW DO I RETURN AN ITEM?
If you are not happy with your purchase and wish to return an item, please contact us within 3 days of receiving your order. Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.
Returned items must be in original packaging, including any accessories and documentation.
Returned items must be unused, in the same condition that we sent to you, and in their original packaging. Stains or merchandise with removed tags will not be accepted
HOW DO I CHANGE OR CANCEL MY ORDER?
Please contact us as soon as possible if you need to modify or cancel your order,
,Note that any orders that have already been packed or shipped cannot be modified or cancelled.
Please feel free to contact us with any questions regarding sizing and styling! Send an email to Bittano@hotmail.com and we will reply within 2 business days.
Store credit does not expire.
Store credit is sent to the email address on file in the form of discount code via email once your return has been processed.
Online orders can be exchanged at storefront All returns must be received within 14 days of the original order date for store credit only.
Return shipping is the responsibility of the customer. All items must be returned in original condition, unworn and unwashed, with tags attached.
PLEASE SEND RETURNS TO:
4350 Lovers Lane
Dallas TX 75225
Any returns past the policy date will not be accepted or store credited.
What items cannot be returned?